Your Journey

Supporting participants from diverse cultures and languages

We see the individual

Every job seekers journey is different. We take the time to understand your unique needs and barriers to employment and find you a path to employment best suited. We are committed to improving and sustaining employment outcomes for people from diverse backgrounds.


Supporting participants from diverse cultures and languages

At dAMP, our support focuses on breaking down barriers, which those from a different cultural background often includes language and communication. Our job coaches are connected to these communities, and often come from these backgrounds themselves and speak a second language.

When signing up for services, participants gain access to a range of programs and community organisations to prepare them for employment, aiming to create a seamless process on the job seeker journey. This can include English classes, connecting participants to resource centres, internal programs and more. We have also launched Ask VA – a SMS function which allows participants to communicate with us in their first language so they can access services.

We also work with a range of businesses and organisations to build meaningful connections and look for opportunities that align with our participants’ values. We have placed a number of our participants with employers that speak their first language to break down communication barriers to provide the best chance for success.

Supporting Indigenous Participants

At dAMP, we are committed to providing quality services to Indigenous communities across the region. We celebrate the stories, culture and traditions of all communities.

Not only do we support disability participants in finding work, but we also have a number of disability staff on board. Throughout our business, we have job coaches, team leads and managers that are connected to community organisations and external resources to deliver best outcomes for disability participants.

For disability participants, we work to break down barriers to employment, whether that be a language barrier or gap in skills and build their confidence through our supports and programs.

Supporting Mature Age Participants

We support every individual that walks through our doors and find them the best path to employment, no matter their age. Although mature-age participants are often overlooked, we believe they hold a wealth of knowledge and have the experience to succeed in a variety of modern roles.

For mature-age participants, the barrier to employment is often in technology, whereby there is a gap in understanding newer technology and equipment in the workplace, whether it be computers or machinery.

We support mature age participants to up-skill in these areas through our bespoke program SkillRestart.  SkillRestart is designed for participants to develop the knowledge and understanding of workplace technology and software, and setting them up for office or work-from-home roles.  We can also connect mature-age participants to external training programs to upskill in any other areas they wish to progress in.


Getting started

Right from the outset, you’ll be paired with a dedicated job coach who will:

Explain dAMP Employment’s services, resources and how you can receive them

Provide an e-welcome pack of useful information about community links and resources

Explain your rights and obligations as a job seeker

Ensure you are provided with the necessary DES program documents

Discuss your disability, injury or health condition and determine any barriers to work

Discuss the real you, your passions, goals and talents.

You’ll also have access to our in-house allied health professionals (like psychologists and physiotherapists) to help assess your capacity to meet your goals.

Let’s get to work

After meeting your dedicated job coach, you’ll start with a one-on-one interview before receiving an occupational assessment to determine your strengths, skills and interests. Now it’s time for your tailored job plan.

From short and long-term goals, to job seeking support and up-skilling via IT search skills, resumé writing, and interview assistance aligned with your career path, you’ll get the full treatment. There’s practical training, education and access to licensing. As well as online tools, you’ll have access to the tools of your trade. Programs like PaTH internships will get you work-ready, while links to community and support groups, training providers, and work trials will increase your skills and employability.

And since we’re bigger than employment, we’ll provide on-the-job training, all the necessary workplace modifications, and even teach you techniques to manage functional or psychological barriers to help you adjust.

Find your nearest dAMP Employment location


Post-placement support

Once you’ve secured a job, we’ll work with you and your employer to ensure your transition into your new role is seamless. In order to reach your placement goals and also enjoy your new position, your dedicated job coach will:

  • Develop a disability employment support placement plan so you and your employer understand roles and responsibilities
  • Be in contact with you face-to-face, via phone or video-chat, and with on-the-job training if required
  • Ensure your employer is trained to accommodate your needs including medical or other supports required
  • Provide allied health support including employment counselling and workplace modifications
  • Seek regular feedback from you, your employer your family or carer, and other support networks

Ongoing support

We understand your support needs will change as you become more comfortable and independent in your role. After you’ve maintained employment for some weeks, we’ll work with you and your employer to determine the level of ongoing support you require, with regular contact enabling us to assess the additional support you may need to work independently. Once you’re in the DES program, we can continue to support you beyond weeks.